Senior Customer Service Representative

Foodmandu

AvailabiltyFull Time

CategoryPublic Relation/Customer Relation

Salary NegotiableYes

Job LevelMid Level

Job LocationNaxal

No. Of Vacancy1

Education LevelBachelor

Experience RequiredMore Then 1-2 years

Requirements :-

• Bachelors Completed

• Experience in the call center or hospitality industry will be an added advantage

• Should be willing to work in evening shift

• Should be willing to work on weekends and public holidays

• Should have a 2-wheeler and valid driving license

Job Responsibility :-

• Answer phone calls and respond to customer inquiries regarding products and services.

• Recommend products or services by collecting customer information and analyzing their product and service needs.

• Handle and process online and telephonic orders.

• Mobilize delivery staff in a wise, effective, and efficient manner.

• Ensure excellent service standards and maintain high customer satisfaction.

• Know the company’s products and services and stay updated with the related issues.

• Promptly identify and resolve customer issues and follow up to ensure resolution.

• Contribute to team effort by accomplishing related results as needed.

Benefits :-

• Social Security Fund

• Festival allowance

• Friendly and Collaborative work environment

• Night and morning allowances

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Foodmandu

Foodmandu is the fastest, easiest and most convenient way to enjoy the best food of your favourite restaurants at home, at the office or wherever you want to.

We know that your time is valuable and sometimes every minute in the day counts. That’s why we deliver! So you can spend more time doing the things you love.

https://foodmandu.com/