Chief Operating Officer / Chief Executive Officer (COO / CEO)

4.Required Qualifications & Experience Essential Requirements

● Master’s degree in Business Administration, Management, Education, Technology, or related field

● 10+ years of leadership experience, with strong exposure to:

○ Operations management

○ Business leadership

○ Education, EdTech, or service-based organizations

● Proven ability to lead both strategy and execution

● Strong understanding of Nepal’s school education ecosystem Preferred Experience

● Experience working with schools, education associations, or government-linked programs

● EdTech, digital learning, or large-scale academic content delivery experience

● Experience scaling multi-institution or nationwide programs

● Background in impact-driven or mission-led organizations

 

5. Skills & Competencies

● Strategic and operational leadership

● Strong execution and problem-solving mindset

● Excellent communication and stakeholder management

● Financial and business acumen

● Data-driven decision-making

● High integrity, ownership, and accountability

● Deep passion for education and child-centric learning

6. Compensation & Benefits

● Competitive executive compensation (as per company policy)

● Performance-linked incentives

● Long-term leadership opportunity in a nationally impactful education initiative

● High autonomy and authority to shape Thinko’s future

1. Role Overview The Chief Operating Officer / Chief Executive Officer (COO / CEO) is the single-point executive leader responsible for strategic direction, operational execution, and organizational leadership of Thinko Learning Pvt. Ltd. This role combines vision-setting, business growth, execution excellence, and stakeholder leadership into one position. The COO/CEO will translate Thinko’s mission into measurable impact by ensuring scalable operations, strong institutional partnerships, financial sustainability, and high-quality delivery across schools nationwide. The role works closely with the Chairperson / Board and carries full accountability for company performance. 2. Key Responsibilities

A. Strategic Leadership & Business Direction

● Define and execute Thinko’s short-term and long-term strategy

● Drive company vision, mission, and national growth roadmap

● Identify expansion opportunities across schools, districts, and partnerships ● Align product, content, technology, and operations with market and academic needs

● Lead innovation in digital learning, gamification, and data-driven education B. Operations & Execution (Core Ownership)

● Oversee end-to-end operations across all departments

● Ensure smooth rollout and execution of Thinko across partner schools

● Establish and enforce SOPs, KPIs, service standards, and accountability frameworks

● Monitor implementation quality, platform usage, and service delivery

● Resolve operational risks and bottlenecks proactively

C. School Ecosystem & Partnership Leadership

● Lead relationships with:

○ Schools (public & private)

○ Principals, teachers, and academic teams

○ Education associations (e.g., PABSON)

○ Institutional and strategic partners

● Oversee onboarding, training, adoption, and retention of schools

● Represent Thinko in institutional, academic, and policy-level forums

● Ensure reward programs, leaderboards, and recognition initiatives are executed effectively

D. Academic Content & Learning Quality Oversight

● Ensure all content is:

○ Fully aligned with CDC curriculum

○ Pedagogically sound and child-psychology–driven

○ Continuously improved based on usage and performance data

● Coordinate with academicians, teacher committees, and R&D teams

● Balance academic rigor with engaging, gamified learning experiences

E. Technology, Product & Platform Governance

● Oversee platform stability, scalability, and feature roadmap

● Ensure seamless performance across mobile apps, web platforms, and dashboards

● Align technology execution with academic and operational needs

● Lead system upgrades, integrations, analytics, and data security practices

F. Team Leadership & Organizational Development

● Build, lead, and mentor a high-performing leadership and operations team ● Oversee recruitment, performance management, and capacity building

● Foster a mission-driven, ethical, and collaborative culture

● Ensure clear ownership, accountability, and cross-functional coordination G. Financial Management & Sustainability

● Oversee budgeting, revenue planning, and cost management

● Ensure financial sustainability while maintaining affordability for schools and parents

● Monitor revenue-sharing models with schools and partners

● Coordinate audits, reporting, and compliance with finance teams

● Drive responsible scaling aligned with investor expectations

H. Governance, Compliance & Reporting

● Ensure compliance with all applicable laws, regulations, and contracts

● Maintain strong data protection, child safety, and ethical standards

● Support participatory governance committees:

○ Student, Teacher, Parent, and Principal Committees

● Report regularly to the Board on performance, risks, and growth metrics