Business Development Officer (BDO) - Mobile Banking Service

• Minimum 2 years of experience in business development, sales, client relationship management, or a related role.

• Bachelor’s degree in Business Administration, Management, Marketing, or a relevant field (Master’s preferred but not mandatory).

• Strong understanding of mobile banking, digital payments, and fintech services.

• Proven ability to identify business opportunities and build partnerships.

• Excellent communication, negotiation, and presentation skills.

• Ability to conduct market research and analyze industry trends.

• Skilled in data analysis, report preparation, and performance tracking.

• Strong coordination skills to work with internal teams (technical, sales, marketing, product).

• Proactive, target-driven, and able to work with minimal supervision.

• Ability to manage multiple clients/vendors and maintain strong professional relationships.

• Good problem-solving skills and a customer-focused approach.

• Familiarity with digital wallets and payment platforms (eSewa, Khalti, Connect IPS, etc.) is an added advantage.

• Onboard new clients, vendors, and corporate partners.

• Visit existing clients and vendors to gather feedback, plan initiatives, and strengthen relationships.

• Assist clients and vendors with service agreements, documentation, and compliance requirements.

• Coordinate with internal teams to ensure client and vendor needs are addressed promptly and effectively

• Conduct market research to identify new opportunities and customer needs.

• Identify and pursue new prospects, including partnerships with corporate and government bodies, to further digitize payment services.

• Collaborate with clients, vendors, and other stakeholders to enhance existing products/services and explore new offerings.

• Work with in-house marketing and sales teams, as well as clients/vendors, on campaign strategies and joint promotional activities.

• Execute marketing and promotional plans to expand service usage and customer base.

• Liaise with vendors (eSewa, Khalti, Connect IPS, etc.) to facilitate required services.

• Stay updated on market trends and competitor offerings; conduct market analysis to identify opportunities, anticipate industry trends, and monitor competition.

• Collect and analyze data on campaign performance, sales activities, and transaction trends.

• Prepare detailed reports with insights to support management decision-making and strategic planning.

• Track and evaluate performance against sales and business targets.

We are looking for a motivated and result-oriented Business Development Officer who can build strong partnerships, understand digital payment services, and drive business growth with excellent communication, analytical, and relationship-building skills.