Business Lead- International Airlines Ticketing

• Master’s degree in Business Administration, Management, Marketing, or a related field.

• Minimum 10–12 years of progressive experience in business leadership, travel management, or OTA operations, with 5+ years in a senior managerial role.

• Proven success in airline partnership management, revenue generation, and business expansion.

• Familiarity with GDS platforms (Amadeus, Sabre, Galileo, Travelport) and online booking systems.

• Experience in managing B2B and B2C travel operations and leading large teams.

Skills & Competencies

• Strong commercial acumen and strategic mindset.

• Excellent negotiation, relationship management, and communication skills.

• Deep understanding of airline distribution, OTA operations, and digital travel ecosystems.

• Analytical approach with data-driven decision-making.

• Innovative, agile, and comfortable leading in a fast-changing business environment. Reporting Structure

Strategic & Business Planning

• Develop and execute business plans aligned with ETT’s growth vision and digital transformation goals.

• Participate in senior management meetings, contributing market insights, business recommendations, and performance updates.

• Define annual business targets, revenue goals, and strategic priorities.

• Focus on sustainable business expansion into new markets and customer segments (B2C, B2B, corporate, and institutional).

Airline & System Relationships

• Build and maintain strong commercial relationships with international and domestic airlines.

• Negotiate commissions, incentive programs, and seat inventory agreements with airline partners.

• Manage relationships with Global Distribution Systems (GDS) such as Amadeus, Sabre, Galileo, and Travelport, ensuring optimal system utilization and pricing competitiveness.

• Coordinate with General Sales Agents (GSAs) for airline representation, and explore opportunities for ETT to become a GSA in selected markets.

• Liaise with consolidators, airline representatives, and travel industry associations for partnership and growth opportunities.

Sales & Business Development

• Drive revenue growth through both online and offline sales channels.

• Lead, mentor, and manage sales and business development teams for performance and accountability.

• Engage with offline travel agents and sub-agents to strengthen distribution networks and expand market coverage.

• Identify and onboard new corporate clients, travel partners, and institutional accounts.

• Implement data-driven pricing and promotion strategies to improve conversion and margin.

Partnership & Ecosystem Development

• Develop partnerships with payment gateways, fintech platforms, lifestyle brands, and corporate travel programs.

• Negotiate joint marketing and cross-promotion campaigns with airlines and travel partners.

• Integrate ETT services within eSewa’s digital ecosystem to improve visibility, traffic, and conversion.

• Build ecosystem partnerships for hotel, insurance, and lifestyle add-ons.

Market Research & Product Innovation

• Research emerging travel trends, route demands, airline distribution models, and digital travel tools.

• Propose and execute innovative digital solutions for flight booking, payment integration, loyalty programs, and customer engagement.

• Evaluate opportunities to expand into ancillary services—such as visa assistance, travel insurance, and tour packages.

Brand Representation & Corporate Communication

• Represent ETT at industry events, airline meetings, travel trade shows, and media engagements.

• Oversee brand reputation and ensure positive stakeholder communication.

• Handle public or partner communication during sensitive or crisis situations.

Team Leadership & Capability Building

• Build a high-performing team covering sales, business development, airline relations, and partner support.

• Promote a culture of performance, ownership, and innovation.

• Develop training programs for sales, ticketing, and partner management teams. Financial & Operational Management

• Manage P&L, revenue generation, margin optimization, and cost control.

• Ensure strong commercial discipline, governance, and reporting.

• Oversee operational coordination across departments for timely service delivery and partner satisfaction.

Industry Awareness & Compliance

• Keep updated on global travel regulations, IATA standards, and airline distribution policies.

• Monitor competitor strategies and emerging OTA trends to maintain ETT’s competitive advantage.

• Maintain compliance with travel and aviation authorities’ requirements.

We’re seeking a strategic and visionary Business Lead – International Airlines Ticketing to drive commercial growth, partnerships, and expansion within the global airline industry. The ideal candidate will bring deep experience in airline partnerships, OTA operations, and digital ecosystems, with the leadership skills to position ETT as Nepal’s leading online travel agency.