Sales Agent

• Minimum 1 yrs experience in travel sales or tourism industry preferred

• Strong communication and negotiation skills

• Customer-focused attitude with problem-solving ability

• Ability to handle multiple inquiries and meet sales targets

• Knowledge of destinations, travel products, and booking systems is a plus

• Convert inquiries received via calls, emails, WhatsApp, and walk-ins into confirmed bookings

• Explain tour packages, pricing, itineraries, flight options, hotel details, and visa services clearly

• Follow up with potential clients to close sales efficiently

• Build trust and maintain strong relationships with clients

• Ensure high customer satisfaction to encourage repeat business and referrals

• Maintain accurate customer records and communication history

• Customize travel packages based on customer budgets and preferences

• Handle bookings for individual travelers, families, group tours, and corporate clients

• Coordinate with suppliers and partners to offer competitive pricing

• Upsell premium hotels, better flight options, and value-added services

• Cross-sell travel insurance, sightseeing tours, airport transfers, and other add-ons

• Achieve monthly and quarterly sales targets

• Handle booking modifications, cancellations, and customer queries

• Assist customers during travel-related issues to ensure a smooth experience

• Collect feedback after trips to improve services

We are looking for a motivated and customer-focused Sales Agent who is passionate about travel and sales. The ideal candidate is confident in handling customer inquiries, skilled in closing bookings, and committed to delivering excellent service.