Store Manager

• Bachelor's degree in Business Administration, Supply Chain, Operations Management, or a related field (MBA preferred).

• Minimum 3-5 years of relevant experience in project management, retail operations, or supply chain roles, preferably in FMCG.

• Strong analytical skills with experience in business analysis and data-driven decision-making.

• Proven track record of managing and scaling projects in a high-growth environment.

• Familiarity with quick commerce, dark stores, or similar business models.

• Excellent leadership, communication, and organizational skills.

• Plan, set up, and oversee the launch of new dark stores across targeted locations.

• Develop and manage end-to-end project timelines, budgets, and resource allocation.

• Ensure the efficient daily operations of dark stores, from catalog management to order fulfillment.

• Implement and monitor operational KPIs, ensuring service quality and performance goals are met.

• Develop and implement operational strategies to optimize productivity, reduce costs, and improve efficiency.

• Monitor and ensure adherence to standard operating procedures (SOPs) in timely manner.

• Monitor customer feedback and implement improvements to enhance the customer experience.

• Conduct regular inventory audits to ensure that the available products, services, and work environment meet health and safety standards.

• Lead all aspects of workforce management including manpower planning, scheduling/rostering, training, and employee engagement to meet operational demands.

• Optimize the supply chain to ensure the timely availability of goods in dark stores, reducing lead times and stock-outs.

• Collaborate with procurement and logistics teams to streamline sourcing and distribution.

• Analyze sales, inventory, and operational data to identify trends, inefficiencies, and opportunities for growth.

• Develop strategies to scale the dark store vertical, aligned with company objectives and market demand.

• Work closely with cross-functional teams including marketing, product development, and customer service to ensure cohesive execution of quick commerce initiatives.

• Stay updated on global and regional trends in the quick commerce industry, especially analyzing successful models.

• Be part of an innovative and fast-growing team.

• Work in a dynamic environment that encourages creativity and initiative.

• Competitive salary and benefits package.

• Opportunity to shape a critical business vertical with immense growth potential.