Teacher Success & Quality Assurance Manager

Education

• Bachelor's Degree in Education, Educational Leadership, Curriculum & Instruction, Human Resources, STEM Education, or a related field
• Master's Degree preferred

Experience

• Minimum 5 years of teaching experience
• Minimum 3 years of teacher training and coaching experience
• Minimum 3 years of academic quality assurance experience
• Experience observing, evaluating, and mentoring teachers
• Experience managing online education programs

Preferred Qualifications

• Experience in EdTech or online learning environments
• K–12 education experience
• Teacher certification program management experience
• Academic operations experience

Skills & Competencies

• Teacher coaching and instructional leadership
• Classroom observation and quality assurance
• Performance management and feedback delivery
• Interviewing and recruitment skills
• Conflict resolution and stakeholder management
• Excellent written and verbal communication
• Strong presentation and facilitation skills
• Proficiency with Zoom, Google Workspace, LMS platforms, and reporting tools
• Data analysis and performance tracking capabilities

• Lead the end-to-end teacher lifecycle, including recruitment, onboarding, training, performance management, and retention.
• Source, evaluate, and hire high-quality teachers through interviews, assessments, and demo class evaluations.
• Design and deliver teacher training programs focused on instructional excellence, student engagement, classroom management, and technology usage.
• Conduct regular live and recorded class audits to ensure teaching quality and curriculum adherence.
• Provide coaching, feedback, and professional development plans to improve teacher performance.
• Monitor teacher KPIs, including audit scores, student satisfaction, parent satisfaction, attendance, and retention.
• Develop and manage teacher certification and career development programs.
• Ensure compliance with child safety policies, classroom standards, and company brand guidelines.
• Identify quality gaps and implement improvement initiatives across the teaching team.
• Collaborate with Academic Operations, Curriculum, Customer Experience, and Leadership teams to enhance learning outcomes.
• Prepare performance reports, quality assurance metrics, and teacher development plans.
• Drive a culture of continuous improvement, accountability, and teaching excellence.

We are looking for an educational leader who is passionate about teacher development and student success. You are someone who can identify teaching excellence, coach educators to reach their full potential, and build systems that ensure consistent classroom quality at scale.