Operations Associate

• Bachelor's degree in Business Administration, Logistics, or a related field.
• Proven experience in operations, logistics, or a similar role.
• fair level of organizational and time management skills.
• Proficiency in MS Office applications.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.

• Goods Receipt and Verification:
• Receive goods sent from other branches and verify them against the manifest.
• Ensure accuracy and report any discrepancies immediately.

Customer Communication:

• Inform customers regarding the dispatch of their goods.
• Provide timely updates and address any customer inquiries or concerns.
• Daily Reporting:
• Prepare daily reports on total dispatches to customers, total stock in the warehouse, and total Proof of Delivery (POD) received from customers.
• Ensure reports are accurate and submitted on time.

Cash Collection Coordination:

• Coordinate with the account focal person for daily cash collection.
• Ensure all cash transactions are accurately recorded and reported.
• Damage and Shortage Reporting:
• Report any damage or shortages of goods to other branches daily.
• Ensure timely communication and resolution of any issues.
• Customer Relationship Management:
• Maintain cordial relationships with customers.
• Focus on customer retention by providing excellent service and addressing any concerns.