About the role
- Configure, maintain, and troubleshoot network infrastructure, including switches, routers, and firewalls.
- Perform network switching configuration and support VLANs, routing, and network connectivity.
- Configure and manage firewalls, including access rules, policies, VPNs, and basic security settings.
- Monitor network performance, availability, and connectivity to identify and resolve issues proactively.
- Troubleshoot network outages, connectivity issues, latency, and performance-related problems.
- Support network configuration, deployment, upgrades, and maintenance activities.
- Diagnose and resolve hardware, configuration, and network communication issues.
- Maintain network documentation, configurations, and troubleshooting records.
- Collaborate with System, Server, Security, and SOC teams to resolve infrastructure issues.
- Follow network security, availability, and operational best practices.
