About the role
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Manage client visits, communications, follow-ups, routine requests, and escalations.
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Promote and pitch digital banking products and services to prospective and existing clients.
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Generate leads and support business development and market expansion initiatives.
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Assist in planning and executing marketing campaigns and promotional activities.
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Coordinate with clients and internal teams for campaign execution and service integration.
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Support new product and service onboarding, implementation, and client feedback collection.
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Communicate product updates, notices, and service-related information to clients.
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Prepare and present MIS reports, business reports, and sales performance updates.
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Conduct product presentations, demonstrations, and proposal discussions.
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Coordinate with internal teams to resolve client queries and product-related issues.
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Monitor client requirements and identify opportunities for cross-selling and upselling.
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Support product adoption and ensure client satisfaction through timely communication and follow-ups
