Front Desk Officer

• Bachelor’s degree (preferred)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic knowledge of MS Office and CRM tools
• Presentable personality with a positive attitude

• Welcome and assist students, visitors, and clients in a professional manner
• Handle incoming calls, WhatsApp inquiries, and walk-ins
• Manage appointment scheduling for counselors and meetings
• Maintain front desk records (visitor logs, inquiry tracking, follow-ups)
• Coordinate with sales and counseling teams for lead handover
• Support the admission process by providing basic information and documentation guidance
• Ensure cleanliness and organization of the reception area

The Front Desk Officer will serve as the first point of contact for all walk-in students, visitors, and inquiries. This role is crucial in creating a positive first impression and ensuring smooth front office operations