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Client Servicing Executive

Capital Eye Pvt.Ltd

Lalitpur Full Time Mid Level

About the role

  • Build and maintain strong relationships with existing clients.
  • Act as a communication bridge between clients and internal teams.
  • Understand client requirements and prepare clear project briefs.
  • Coordinate with Creative, Digital Marketing, Production, Finance, and Operations teams.
  • Manage multiple client projects and ensure timely delivery.
  • Monitor project progress and provide regular updates to clients.
  • Schedule and coordinate client meetings, presentations, and follow-ups.
  • Communicate client feedback accurately and ensure proper implementation.
  • Prepare campaign proposals, quotations, timelines, and project reports.
  • Coordinate with the Finance Department regarding quotations, invoices, payments, and collections.
  • Monitor project budgets and profitability.
  • Identify opportunities for upselling and cross-selling company services.
  • Resolve client concerns professionally and maintain high customer satisfaction.
  • Stay updated on digital marketing, advertising, branding, and industry trends

Requirements

  • Bachelor’s degree in Marketing, Business Administration, Management, or a related field.
  • 1–3 years of experience in Client Servicing, Account Management, Marketing, or Advertising.
  • Fresh graduates with excellent communication skills may also be considered.

Skills

  • Excellent verbal and written communication skills.
  • Strong presentation and negotiation abilities.
  • Good client relationship management skills.
  • Strong project coordination and time management skills.
  • Ability to manage multiple projects and deadlines
  • Strong problem-solving and decision-making abilities.
  • Strong organizational and interpersonal skills.

What we're looking for

Capital Eye Pvt. Ltd. is looking for a proactive and client-focused Client Servicing Executive to manage client relationships and coordinate with internal teams for the successful execution of marketing, branding, advertising, and digital marketing projects

About the company

Capital Eye Pvt.Ltd

We are a Marketing & Brand Consultant and software company, providing Result Oriented Marketing while focusing on sales-targeted solutions with innovative advertising ideas & communications wrapped in creative flair.

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