About the role
- Build and maintain strong relationships with existing clients.
- Act as a communication bridge between clients and internal teams.
- Understand client requirements and prepare clear project briefs.
- Coordinate with Creative, Digital Marketing, Production, Finance, and Operations teams.
- Manage multiple client projects and ensure timely delivery.
- Monitor project progress and provide regular updates to clients.
- Schedule and coordinate client meetings, presentations, and follow-ups.
- Communicate client feedback accurately and ensure proper implementation.
- Prepare campaign proposals, quotations, timelines, and project reports.
- Coordinate with the Finance Department regarding quotations, invoices, payments, and collections.
- Monitor project budgets and profitability.
- Identify opportunities for upselling and cross-selling company services.
- Resolve client concerns professionally and maintain high customer satisfaction.
- Stay updated on digital marketing, advertising, branding, and industry trends
