Server Engineer

• Troubleshoot and resolve Windows and Linux server issues.
• Diagnose hardware, operating system, application, and server-related problems.
• Monitor server health, performance, availability, and capacity.
• Handle server-related incidents and resolve issues within defined SLAs.
• Perform server installation, configuration, patching, upgrades, and maintenance.
• Investigate server failures, performance issues, and service disruptions to identify root causes.
• Support server provisioning, deployment, and configuration activities.
• Manage server accounts, services, permissions, and system configurations.
• Coordinate with Network, Security, Storage, and System teams to resolve infrastructure issues.
• Maintain server documentation, incident records, configurations, and troubleshooting procedures.
• Support backup, recovery, and business continuity activities where required.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant experience in Server Engineering, Server Administration, System Administration, or Infrastructure Support.
• Strong hands-on experience troubleshooting Windows and/or Linux servers.
• Ability to diagnose hardware, software, operating system, and server performance issues.
• Experience handling server-related incidents and service disruptions.
• Good understanding of server monitoring, system logs, services, processes, and performance metrics.
• Familiarity with server installation, configuration, patching, and maintenance.
• Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, and connectivity troubleshooting.
• Strong analytical and problem-solving skills.
• Good communication and incident-handling skills.

We are looking for a hands-on Server Engineer who is strong in diagnosing and resolving server issues. The ideal candidate should have practical experience managing Windows/Linux servers and be confident handling hardware, software, operating system, performance, and service-related incidents.

Candidates with strong server troubleshooting and incident-resolution experience should be prioritized over candidates whose experience is primarily focused on routine administration without troubleshooting exposure.