Convert inquiries received via calls, emails, WhatsApp, and walk-ins into confirmed bookings
Explain tour packages, pricing, itineraries, flight options, hotel details, and visa services clearly

Follow up with potential clients to close sales efficiently
Build trust and maintain strong relationships with clients
Ensure high customer satisfaction to encourage repeat business and referrals
Maintain accurate customer records and communication history
Customize travel packages based on customer budgets and preferences
Handle bookings for individual travelers, families, group tours, and corporate clients
Coordinate with suppliers and partners to offer competitive pricing
Upsell premium hotels, better flight options, and value-added services
Cross-sell travel insurance, sightseeing tours, airport transfers, and other add-ons
Achieve monthly and quarterly sales targets
Handle booking modifications, cancellations, and customer queries
Assist customers during travel-related issues to ensure a smooth experience
Collect feedback after trips to improve services

Royal Everest Travel Agency