Skills :-
- Communication Skills
- Problem-Solving
- Empathy & Patience
- Technical Proficiency
- Multitasking & Time Management
- Product Knowledge
Requirements :-
-
Bachelor’s degree in Marketing, Mass Communication, Business Administration, or a related field
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2+ years of experience in client servicing or digital marketing coordination
-
Prior agency experience is a strong plus
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Excellent verbal and written communication skills
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Strong organizational and multitasking abilities
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Ability to work in a fast-paced, deadline-driven environment
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Proficiency in MS Office and presentation tools (e.g., PowerPoint, Google Slides)
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A proactive attitude with problem-solving and client-handling skills
Job Responsibility :-
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Serve as the main point of contact for assigned clients, managing daily communication and expectations
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Coordinate with internal departments (creative, strategy, design, media, production) to ensure project deliverables align with client goals
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Take detailed client briefs and translate them into actionable plans for internal execution
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Prepare and lead client meetings, including agendas, presentations, and regular status updates
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Monitor campaign performance and ensure consistent client satisfaction throughout the project lifecycle
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Identify opportunities to up-sell or cross-sell additional services
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Maintain accurate and up-to-date records of all client interactions, feedback, timelines, and approvals
Who are looking for :-
Looking for an energetic Client Service Executive to manage client communication, ensure timely project delivery, and support campaign success in a fast-paced digital agency.
Marching Ants
Marching Ants is a leading professional data-driven Digital Marketing Agency in Nepal. We have been offering our data-centered digital marketing services for our clients since 2015. We offer 360 digital marketing solutions for customers to enhance their digital presence via online marketing strategies.A team of experts in Marching Ants makes optimum use of standard tools to improve your digit
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