Ticketing Officer

• Minimum 2 years of experience in ticketing/reservation 

• Proficiency in GDS systems (e.g., Amadeus, Sabre, Galileo, Abacus).

• Strong communication and interpersonal skills.

• Attention to detail and accuracy in booking processes.

• Ability to work under pressure and multitask in a fast-paced environment.

• Good computer skills, including MS Office (Excel, Word, Outlook).

• Handle flight, bus, train, or travel bookings through GDS or company systems
•  Issue, reissue, and cancel tickets as per customer requirements and company policies.
• Provide accurate fare quotes, itineraries, and ticketing information.
• Assist customers with reservation changes, refunds, and travel queries.
• Ensure compliance with airline and travel regulations
• Maintain up-to-date knowledge of travel restrictions, airline rules, and visa requirements
• Coordinate with internal departments and travel vendors for smooth ticket processing
• Manage daily ticketing reports and records

We are looking for a skilled and customer-oriented Ticketing Officer with experience in GDS systems, strong attention to detail, and a passion for delivering excellent service. The ideal candidate is a team player, quick problem-solver, and thrives in a fast-paced travel environment.