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Service Technician

Generation Next Communication

Kumaripati, Lalitpur Full Time Mid Level

About the role

  • Diagnose, troubleshoot, and repair mobile devices and electronic products.

  • Conduct technical inspections and identify hardware and software-related issues.

  • Perform routine maintenance and ensure proper functioning of electronic devices.

  • Provide after-sales technical support and assistance to customers.

  • Ensure timely and quality service while maintaining customer satisfaction.

  • Handle repair tools and technical equipment safely and effectively.

  • Maintain records of repairs, service requests, and maintenance activities.

  • Communicate technical issues and repair solutions clearly to customers.

  • Ensure proper handling and care of customer devices during servicing.

Requirements

  • Previous experience in mobile repairing and troubleshooting will be preferred.

  • Basic knowledge of electronic devices, components, and repair tools.

  • Understanding of hardware and software-related technical issues.

  • Ability to diagnose and resolve technical problems efficiently.

  • Strong problem-solving and analytical skills.

  • Good communication and customer-handling abilities.

  • Responsible, detail-oriented, and willing to learn new technologies.

Skills

  • Communication Skills
  • attention to Detail
  • Problem-solving
  • Time Management
  • Fast learner

What we're looking for

We are looking for a technically inclined and dependable individual with an interest in mobile devices and electronic repairs. The ideal candidate should have hands-on troubleshooting abilities, a practical understanding of electronic components, and a customer-focused approach. Someone who is detail-oriented, eager to learn, and committed to providing timely and reliable technical support.

About the company

Generation Next Communication

One of the Leading companies of Nepal in the electronics sector. Sole Authorised Distributor for Apple Authorised Distributor for Dell Authorised Distributor for HP

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