NOC Executive (Network Operations Center)

• +2 Pass (Higher Secondary Education) required
• Candidates currently pursuing a Bachelor’s degree will be preferred
• Basic computer proficiency and familiarity with digital systems
• Good observation skills and attention to detail
• Strong communication and coordination abilities
• Responsible, disciplined, and able to work under pressure
• Comfortable working in 12-hour rotational shifts

• Monitor systems, CCTV, and operational activities in real time
• Ensure operational standards are maintained across all locations
• Identify, report, and follow up on operational issues or irregularities
• Coordinate with internal teams for issue resolution
• Record, track, and maintain issue logs and updates
• Handle incoming customer inquiries and support requests professionally
• Maintain daily logs and operational records
• Prepare shift handover reports and status updates
• Ensure proper follow-up on pending issues and tasks
• Provide basic assistance and direct concerns to the appropriate team
• Maintain clear and professional communication with customers
• Escalate urgent operational matters to the relevant departments when required

We are  looking for a responsible, detail-oriented, and proactive NOC Executive to join our operations team. The candidate will be responsible for real-time monitoring, operational coordination, issue tracking, customer support, and internal communication to ensure smooth day-to-day operations across multiple locations.