IT Manager

Lead implementation, customization, and optimization of ERP systems.

Ensure seamless integration of business modules such as sales, finance, and inventory.

Manage ERP upgrades, provide user support and training.

Monitor ERP performance and drive automation of business processes.

Oversee company-wide IT infrastructure, including servers, firewalls, VPNs, networks, and CCTV systems.

Ensure high system uptime, reliability, and data security.

Manage vendors for procurement of IT hardware/software and AMC (Annual Maintenance Contracts).

Implement data backups, disaster recovery plans, and access controls.

Monitor email and cybersecurity threats and take preventive measures.

Supervise in-house or outsourced development teams.

Ensure smooth API integrations, including payment gateways, CRM, and webhooks.

Automate operational workflows using digital tools.

Maintain performance, security, and regular updates of the company’s website and mobile apps.

Support SEO, analytics, and improve user experience.

Collaborate with the digital marketing team for technical initiatives.

Manage software licenses, renewals, and IRD integrations.

Provide regular updates to senior management on IT system performance, incidents, and ongoing projects.