Front Desk Officer

• Bachelor's degree in Business Administration, Hospitality, or a related field (preferred).
• Minimum 1–2 years of experience as a Front Desk Officer, Receptionist, or in a customer service role.
• Excellent communication skills in English and Nepali.
• Proficiency in MS Office (Word, Excel, Outlook).
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.

• Greet and welcome guests, clients, and visitors professionally.
• Answer and direct incoming phone calls, emails, and inquiries.
• Manage appointments, reservations, and meeting schedules.
• Check guests or visitors in and out efficiently (if applicable).
• Handle incoming and outgoing mail, courier services, and deliveries.
• Maintain visitor records and reception logs.
• Provide accurate information about the company's products, services, or facilities.
• Coordinate with internal departments to ensure smooth communication.
• Keep the reception area clean, organized, and presentable.
• Assist with general administrative and clerical tasks as required.

We are looking for a friendly, professional, and customer-oriented Front Desk Officer to be the first point of contact for visitors and guests.