Front Desk Officer

• Bachelor's degree in Business Administration, Hospitality, or a related field (preferred).
• Minimum 2 years of experience in a front desk, receptionist, or administrative role.
• Excellent verbal and written communication skills in English and Nepali.
• Proficiency in MS Office and Google Workspace.
• Strong organizational and multitasking abilities.
• Friendly, confident, and customer-service-oriented personality.
• Professional appearance and positive attitude.
• Reliable, punctual, and able to work under pressure.

• Welcome and assist visitors, clients, and guests in a courteous and professional manner.
• Answer, screen, and direct incoming phone calls promptly.
• Handle email, phone, and in-person inquiries effectively.
• Maintain a clean, organized, and presentable reception area.
• Perform administrative tasks such as data entry, document management, filing, and record keeping.
• Coordinate with internal departments for smooth communication and follow-ups.
• Receive, sort, and distribute incoming mail and courier packages.
• Monitor and replenish office stationery and front desk supplies.
• Schedule appointments and manage meeting room bookings when required.
• Support daily office operations and other administrative duties as assigned.

We are looking for a confident, organized, and personable professional who enjoys interacting with people and creating a positive first impression. The ideal candidate is proactive, detail-oriented, and capable of handling multiple responsibilities while maintaining professionalism and excellent customer service.