About the role
- Develop and execute strategies to expand the company's Digital Solutions and Asset Lifecycle Management business.
- Identify new business opportunities and develop innovative service offerings that address evolving client needs.
- Meet with prospective and existing clients to understand their records management challenges and propose customized physical and digital solutions.
- Prepare and deliver business presentations, solution proposals, and client pitches to support business development initiatives.
- Collaborate with the Sales team to acquire new clients and expand business with existing customers.
- Build strong relationships with corporate clients, government agencies, financial institutions, healthcare organizations, and other key sectors requiring records and information management services.
- Lead the planning and implementation of digital records management initiatives, including document digitization, electronic document management, workflow automation, and secure information storage.
- Develop solutions that integrate physical records management, barcoding, warehouse storage, document retrieval, retention management, and future digital services.
- Research emerging technologies, industry trends, and best practices to enhance the company's service portfolio and maintain a competitive advantage.
- Identify opportunities to improve operational efficiency through technology, process optimization, and automation.
- Develop business cases and implementation plans for new digital products, services, and strategic initiatives.
- Work closely with Operations to ensure seamless delivery of both physical and digital records management services.
- Establish standard operating procedures and quality standards for new solutions and service offerings.
- Create Digital Solutions team, fostering innovation, accountability, and continuous improvement.
- Manage strategic projects from concept through implementation while ensuring timely delivery and alignment with business objectives.
- Build strategic partnerships with technology vendors, software providers, and industry stakeholders to strengthen the company's capabilities.
- Prepare periodic reports, business performance updates, and recommendations for senior management
- Ensure all solutions comply with information security, confidentiality, regulatory, and records management standards.
- Represent the company at client meetings, industry events, and business forums to promote BlackBox's services and strengthen its market presence.
