Senior Config Analyst

Bachelor's degree in Computer Science, Information Systems, or related field.

5+ years of experience in configuring and maintaining CRM and enterprise systems such as SalesForce, AWD, and SharePoint.

Expert level knowledge in Word templates, Adobe Acro Pdfs, and Excel, with the ability to read and interpret existing Excel formulas and re-write new ones.

Strong understanding of SQL and ability to read, write and execute SQL queries.

Experience in system testing and documentation.

Excellent analytical and problem-solving skills.

Ability to work collaboratively and effectively with cross-functional teams.

Strong communication and interpersonal skills.

Ability to work independently and take ownership of assigned tasks.

Experience working remotely and managing multiple projects simultaneously.

Knowledge of Agile methodologies is a plus.

Configure, maintain, and support CRM and enterprise systems such as SalesForce, AWD, and SharePoint.

Develop Word templates, Adobe Acro Pdfs, and Excel spreadsheets to support business requirements.

Work with business users to gather and document requirements for system changes, enhancements, and modifications.

Develop and execute test plans and scripts to ensure system changes meet business requirements and function properly.

Create and maintain system documentation, including system configuration, processes, and procedures.

Troubleshoot system issues, identify root causes, and develop and implement solutions.

Participate in system upgrades and enhancements, including planning, testing, and implementation.

Work closely with cross-functional teams to ensure system integration and data integrity.

Provide technical expertise to support business initiatives and projects.

Identify opportunities for process improvements and automation.

Competitive Salary

Medical and Accidental Insurance

Festival Allowance

Yearly Appraisals