Quality Assurance

Bachelor’s degree with at least 2 years of experience

● Superb computer competence, including database management

● Knowledge of quality assurance terminology, methods, and tools

● Analytical, problem-solving, and decision-making skills

● Demonstrated knowledge of testing best practices, version control practices, and defect

management practice

● Knowledge of Automation Tools and libraries. E.g. Cypress

● Bilingual in English and Nepali preferred

● Understanding of Agile/Scrum methodology

● Interpret, build upon, and comply with company quality assurance standards

● Carefully maintain a complaint and nonconformance processing through records and

tracking systems, including root cause and corrective actions

● Document quality assurance activities with internal reporting and audits

● Develop new standards for production and design, with improvements as needed, and

create testing protocols for implementation across all service lines

● Identify training needs and take action to ensure company-wide compliance

● Pursue continuing education on new solutions, technology, and skills

● Plan, execute, and oversee inspection and testing of the incoming and outgoing products to

confirm quality conformance to specifications and quality deliverables

● Assist operations and local quality functions in tracking, documenting, and reporting quality

levels as well as CSR, environmental and health and safety goals/KPIs

● Analyze and investigate product complaints or reported quality issues to ensure closure in

accordance with company guidelines and external regulatory requirements

● Develop or update company complaint and inspection procedures to ensure capture and

the investigation, as well as proper documentation of complaints

● Monitor risk-management procedures, and maintain and analyze problem logs to identify

and report recurring issues to management and product development

● Provide training and support to the quality assurance team on systems, policies,

procedures, and core processes