Project Manager

• Manage day-to-day operations of assigned client projects.
•  Supervise and coordinate staff deployed at different client locations.
• Allocate work to staff and monitor their attendance, performance, and productivity
• Coordinate with clients regarding their document and service requirements.
• Ensure proper receiving, sorting, labeling, filing, storage, retrieval, and movement of documents.
• Maintain accurate records of documents, files, and boxes under company custody.
• Ensure documents are handled safely, securely, and confidentially.
•  Monitor document retrieval and delivery requests and ensure timely completion.
• Identify and resolve operational issues, staff issues, and client concerns.
• Monitor project progress and ensure work is completed within agreed timelines.
• Prepare regular reports on project status, staff performance, document movement, and pending work.
•  Ensure company policies, client requirements, and service standards are followed.
• Report major issues, delays, missing/damaged documents, or other risks to management.

•  Bachelor's degree in Management, Business Administration, or a related field.
• 3+ years of experience in operations, project management, document management, logistics, or a similar field.
•  Experience in managing teams or staff at multiple locations is preferred.
•  Good communication and client-handling skills.
•  Good knowledge of MS Excel, Word, and other basic office applications.
•  Strong organizational and problem-solving skills.
•  Ability to manage multiple tasks and work under pressure.
•  Willingness to travel to different client locations when required.

The Project Manager will be responsible for managing BlackBox Records Management projects for clients. The role includes supervising staff working at different client locations, ensuring proper handling of client documents, coordinating with clients, monitoring daily operations, and ensuring projects are completed accurately and on time.